Level 1
Level 1
Member since ‎11-22-2006

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  • 11 Posts
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  • 20 Helpful votes Given
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User Activity

We have a mixed installation (UM/VM) of Unity 5 integrated with Domino 7. We have a couple hundred UM users working happily, and are rolling out VM-only boxes to users at this point. This morning's roll-out included a couple of users who report tha...
I have a call between an H.323 endpoint and a 7940G phone. When the H.323 endpoint disconnects first, the 7940G gets fast busy tone. Any idea how I can fix this? If this needs additional information for a solution, please let me know.
I have an IPCC Enterprise 6.0 installation with CCM 4.1(3). We use MGCP 3845 PSTN gateways with multiple PRIs terminated on them. Agents use Cisco IP Phones.We are in the process of planning the roll-out of a 3rd party IVR, identified to CallManage...
Is there an acknowledged best practice, or known pros and cons for scheduling a closed treatment by either:a. Using an administrative script to modify the value of a Global Variable based on time of day/day of weekb. Using Call Type Manager to chan...
Community Statistics
Member Since ‎11-22-2006 06:43 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 11
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