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Hi all, I am going building PCCE 11.6 for learning. My lab has 1 Rogger, 1 AWDB, 1 PG (ICM 11.6.2), 1 CUCM, 1 CVP-OAMP (same server), 1 Finesse, 1 CUIC, 1 VVB. I deploy as Lab Mode with Simplex inventory and stuck at 19/21 step (system inventory crea...
Hi e-pudge, Can you share experience to build the Finesses chat?. I'm having a demo lab included CUCM-CUP R12, and UCCX R12.5, using Jabber for windows as softphone. Jabber users can chat each other, Agent can log in Finesse, but server chat is unrea...
Hi Mike_Brezicky, I find your tip about Customer Collab Platform R12.5. Like author this topic, Im building a demo lab with CUCM-UCCX-CUP R12.5 and Jabber software for windows. Jabber user can chat with each other but agent logged in finesse can't si...