Hi @Julie Oblak ,If you can. I would like to know how did you do the uccx script to verify the time?I did the script to check the day it's work but to check the time doesn't work.Thank you for your time.

Hi @Julie Oblak, Can you share the uccx script how do you create to validate the time and date?I did the script to validate the date but the time I haven't sucess.

I add the information (phone number) from the customer when the agent is available the agent phone ring and answer the call but the call doesn't go to customer, customer phone doesn't ring.In CUCM I can't see the system trying to call the customer bu...