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We have a web application which contains a button to invoke a JavaScript function which copies text from a textbox to the users clipboard. This functions works perfectly when the application is browsed directly.
However, when we embed the applicatio...
I have built a Finesse Gadget in UCCE which performs a pop when a new Chat arrives. The type of pop needs to change depending on the value of callVariable4. I am able to access the callVariables in other voice specific gadgets but not when an ECE Cha...
I have created a new test app ‘FaisalTest’. In it the caller enters a dnis and the DB dip is made using the entered digits.. if a 6 digit number like 444444 is entered everything succeeds.
But if I enter a longer number string >=8 digits, the app b...
HiWe have a standalone VXML Server and several Media Servers.In my Call Studio VXML Applications what do I need to specify as the audio path to ensure the announcement is played from a valid media server, ie, a media server that is online?Thanks in a...
Hi.. We are trying to use the Call Studio Email element in a really simple VXML application. We have followed the guides exactly however keep getting an error. Here is the content of context.xml:<Context> <!-- Default set of monitored resources --...
Hi Denise Thanks for that, I think the issue is the dialog I'm using.. if anyone has any examples of how to initiate/access the dialogs for ECE chat that would really help... ? Thanks Again
Sorry Denise, im not sure why the portal did that, I attached a txt file with the console content to the email reply to your post and the site seems to have displayed the contents of the file as the response. The email body was "..Thanks for respondi...