Hi,I have a Polycom H323 phoneI add this phone as a H323 client in the Cisco Call Manager 4.1The Cisco IP phone Registered to this call manager can call the h323 phone ,but the h323 phone is not able to call the Cisco IP phone(sccp).Once I enter the ...

Hi Guys,I am trying to make infomaker reports and save them on Webview.If I make a copy of existing webview template then I can see the Report on the webview server .But If I make a new report and save it under any library I cannot see it on webview ...

Hi Guys,*************Environment:-ICM6.0+SR4CCM 4.1(3)QM *************Script:DN-->LAA-->skill group |TransRoutetoVRU->RunExtScript->QueuetoSG************Symptoms:-1.If the Agent is in ready state ---->then the call hits the agent IP phone.2.If ...

Hi I am trying to generate licencse for CAD -IPCC Enterprize 6.0 using the url given in CAD installation guide.http://209.46.83.138/sws/ciscoLicense/LicenseRegister.htmlwhen the login/password windows pops up it does not accept my CCO ID username/p...

Hi Guys,I have a problem with CTI OS agent desktop 6.0I get logged on to the CTI OS agent desktop but the "Make a Call " button dosent get highlighted.when I click the "greyed out" button the agent desktop gives error and is closed.Any help greatly a...