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Hi,I have a Polycom H323 phoneI add this phone as a H323 client in the Cisco Call Manager 4.1The Cisco IP phone Registered to this call manager can call the h323 phone ,but the h323 phone is not able to call the Cisco IP phone(sccp).Once I enter the ...
Hi Guys,I am trying to make infomaker reports and save them on Webview.If I make a copy of existing webview template then I can see the Report on the webview server .But If I make a new report and save it under any library I cannot see it on webview ...
Hi Guys,*************Environment:-ICM6.0+SR4CCM 4.1(3)QM *************Script:DN-->LAA-->skill group |TransRoutetoVRU->RunExtScript->QueuetoSG************Symptoms:-1.If the Agent is in ready state ---->then the call hits the agent IP phone.2.If ...
Hi I am trying to generate licencse for CAD -IPCC Enterprize 6.0 using the url given in CAD installation guide.http://209.46.83.138/sws/ciscoLicense/LicenseRegister.htmlwhen the login/password windows pops up it does not accept my CCO ID username/p...
Hi Guys,I have a problem with CTI OS agent desktop 6.0I get logged on to the CTI OS agent desktop but the "Make a Call " button dosent get highlighted.when I click the "greyed out" button the agent desktop gives error and is closed.Any help greatly a...
Hi,Thanks for the reply.I got what was the problem.The script was first pointing to RunVru and then Queue to skill group..I changed it to Queue to SkillGroup and then run VRU script.regardsChinmay
Hi ,Thanks for the reply.I am just worried coz I did not get any login with the CAD desktop.Is that it comes default or we have to mail licensing@cisco.com and get it seperatly.regardsChinmay
Thanks for the reply.Correct me If I am wrong.It means I can have just ONE DNIS for every translation route and limit the number of times it is used by changing the MaxNumberOfSessions in the "TranslationRoute apllication" in the IVR and secondly cha...
