http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_1/ccm_gui/ch1over.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/online_help/gui/cmeadmin/user/cueuser.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/...

Hi,Set the "CDR Log Calls with Zero Duration Flag " to true in the Service Parameters for CallManager. This will log calls with 0 duration. then you can see those in CDR reports.HTH,somishra

Hi,If the audio level is the only issue, it's likely related to the fact that there is a drop in levels coming from the PSTN, and another drop going back out to the PSTN. Adjustment of voice port input gain/output attenuation (increase the input gain...

Hi,Can you confirm if you already have the back up dump file created in the FTP. There is a cosmetic issue with ACS appliances that are upgraded to 3.3.3.11. You might be hitting the bug in which you get backup failure errors even after the backup/re...