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Missed Call Report

cisco.madhab
Level 1
Level 1

Hii all,

In my company network, I am working with CCM5.1. Everyday I am generating CDR Call Report. But I am not getting any Missed call Report in CDR.

Any body know How to generate the Missed call Report.

Plz help me as soon as possible.

Thanks & Regards

Madhab

7 Replies 7

somishra
Cisco Employee
Cisco Employee

Hi,

Set the "CDR Log Calls with Zero Duration Flag " to true in the Service Parameters for CallManager. This will log calls with 0 duration. then you can see those in CDR reports.

HTH,

somishra

Hi Somishra,

I already configured that "CDR Log Calls with Zero duration Flag" as True.

But I am not getting Missed call Records

please help me

Thanks & Regards

Madhab

hi

did you solve this problem .. really would like to know the solution

Dear Amien,

No dear, I couldn't solve that problem.

can you help me to resolve that problem.

thanks & Regards

madhab

dont have the answer for you .. i have 0 duration records in my CDR list .. but not all 0 duration records are there.

is this zero duration setting that can be set for seperate lines/DeviceName?

Hii Amien,

I enabled 0 duration in Service paremeter,

but I don't know how to enable 0 duration for seperate line or phone.

plz help me.

thanks & Regards

madhab

i have no idea .. it was just a suggestion .. i really cant help you there .. perhaps you can help me .. where can i set the 0 durarion parameter?

start --> program files .. and then?