Hi therei am about to write my own ajaxified webapp to monitor several things on CCM (4.2).Is there by chance any way to get the current line status (idle, busy) with a direct query on the CCM database or is it held in CCM memory only?For example: re...

Hi therewe are using CCM 4.2. Our Receptionists use Attendant Console 1.5 - everything is fine (line state, transfer calls, etc.) except that AC is unable to see if a phone has been redirected to any DN or Voicemail. I found a Screenshot of AC 1.4 fr...

Hi.. i don't know what's wrong with my own CallerInfo.java - it's registering onto the CallManager and seems to work, but i never get any event change when receiving a call for example ... i am not THAT new to Java, so i could compile everything, JTA...

Hias described in the Subject - is there any possibility configuring Call Forwarding to time based? We have a Service Center here which we forward all of our incoming Calls to starting on 5pm until 6pm. On 6pm (and later) we need to replace that CFA ...