04-15-2009 03:53 AM - edited 03-15-2019 05:29 PM
Hi there
i am about to write my own ajaxified webapp to monitor several things on CCM (4.2).
Is there by chance any way to get the current line status (idle, busy) with a direct query on the CCM database or is it held in CCM memory only?
For example: reading the CFA destination with "select * from NumPlan where CFADestination"
Thanks in advance!
Martin
04-21-2009 11:52 AM
It may not be possible to query line status directly from CallManager database.
Users can monitor the busy/idle status of directed call park numbers using the Call Park Busy Lamp Field (BLF) buttons.
04-21-2009 12:00 PM
line status is not held on DB, only on memory. RIS takes care of that
HTH
java
if this helps, please rate
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