Member since ‎01-18-2002

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From Desktop Administrator: Settings: Services Configuration > Multiline, Monitoring & Recording > Display SettingsThere's an option View Multiline Calls - Display non-ACD calls.If I have the following scenario: Agents configured with a 2 line soluti...
Hello,Is there any plans to support CUEAC with VMware ESXI 4.1? If yes any roadmap when this will be available?Many thanks,Michael
Hello,Customer has a 2 x UCS-C210M2-VCD2. Each server has 6 ethernet ports available for network use (1 for Cisco UCS C-Series Integrated Management Controller). I'm installing at this stage UCCX 8.5, & Unity Connection 8.0 on one server & UCCX 8.5 o...
Hello,I'm planning to install UC Manager 8.0(3a)su1 with CUEAC 8.5.The release notes for CUEAC are fairly specific.CUEAC Version     Manager Version       8.0 & 8.0(2C)Does this mean my later version of 8.0(3a)su1 is not su...
Hello,A customer I've recently started working with is coming to the limit of their CSQs (149).They have used this amount purely for reporting purposes. I want to try an reduce the amount of CSQs without effecting their ability to report specific cal...
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Member Since ‎01-18-2002 08:57 AM
Date Last Visited ‎10-09-2017 12:45 PM
Posts 70
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