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Is it possible to route a pattern (say, 7.@) to a CTI Route Point (at say port 5000), yet maintain the original dialed number at the route point (ie the route point receives the original dialed number)?It's easy to configure a translation pattern tha...
When using a CRA app such as IP AA, is it possible to forward a call out the PSTN to an external number? ie 9765-8971 rather than an extension 3432.I tried this in our autoattendant, but it played an error message after about 6 digits or so. So I f...
The field definitions for CMR are in the same document as CDR field definitions:http://www.cisco.com/univercd/cc/td/doc/product/voice/vpdd/cdd/4_2/4_2_1/cdr421.htm#wp34650Guides for other CallManager versions can be found here:http://www.cisco.com/un...
It sounds like the insert service can't find the CDR database. Check the CDR settings in Enterprise Parameters - there are settings there to configure how CDR is handled, where it is stored, etc.Maybe the CDR UNC path was changed for some reason and ...
The admin username is CCMAdministrator (in my experience), and the password for CCMAdministrator is set during installation.You should be able to log into the console and use the CLI to change the password.
Under Attachments Keywords, there should be another section with the heading "Attachments" followed by a table with a single attachment in it. You may need javascript enabled to be able to download it. Click the picture to the right of the EMProvider...
Did you enable CDR on both CallManagers? In Serviceability check the CDR Enabled flag for each of your two CallManagers and make sure it is set to "true".If CDR is enabled on both CallManagers:Are there csv files building up in your C:\Program Files\...
