Is it possible to route a pattern (say, 7.@) to a CTI Route Point (at say port 5000), yet maintain the original dialed number at the route point (ie the route point receives the original dialed number)?It's easy to configure a translation pattern tha...

When using a CRA app such as IP AA, is it possible to forward a call out the PSTN to an external number? ie 9765-8971 rather than an extension 3432.I tried this in our autoattendant, but it played an error message after about 6 digits or so. So I f...