i have unity connection 2.x i have configured a call handler to reach extension from outside i'm using the operator call handler and it is successfully reaching extension when the caller dial the extension.how can let unity have view of my meet mee n...

when we start the JTAPI provider configuration we get this error and the configuration exit."enter a valid cisco unified call manager hostname ip address"

i'm adding a third VRU PIM on my existing PG to connect to a new ISN Combo Box. but my third PG is always Idle not trying to acitvate

How can we in IPCC Enterprise track and deny agents dropping calls? they do it to increase performance and they do it from the phone so it can't be recorded by the Agent monitoring tool on the desktop.