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As an organization using the Contact Center Desktop to handle call center, it is very disappointing in terms of reliability. Within the same month, there are multiple of the same issue effecting users from login to Webex CC Desktop (cisco.com). Majo...
Hi Rudrakshi,Thank you for the replies.I should have generalized this inquiry by asking if there are API documentations on how to integrate with other 3rd parties CRM software, and not limited to Salesforce, MS Dynamics, and Zendesk.Thank you,
