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Hi All, Can anyone explain in easy terms how i get around this problem.We have CUCM 7.1.5 and quite a few old 7940 phones. Recently i have had several come back in with an AUTH failed message on boot.The phone load we have set in CUCM for 7940 is P00...
Hi, im quite new to IPCC and have a question regarding improving the resilience of our system. I have 6 small contact centers all using a centralised IPCC environment. Occasionally we have network or power problems that casue the IPCC system to be un...
Thanks for you work on this. It has help me out and i did manage to get your script up and running.I am now a little stuck on mine and wonder id anyone can help. I have the basic JAVA runing from an ivr script it goes off and fetches a sesion ID for ...
Hmm i am trying to get this working but seem to be stuck at the first hurdle. I have installed the correct SDK/JRE on my pc. I compiled the code. (so far so good) however when i run it Java RunMyCode it brings back the HTML for the actual ASMX and no...
Thanks Rob that got me in ht eright direction. I discovered hte phones that had the problem had be in a cupboard since the 4.1 days. So they missed the P00308010100 ugrade. This meant i could not go to P00308010200.So i just changed the default load...
Hi, We are using plasma screens in our contact centers to display stats.I created an ASP page that runs in kiosk mode for each contact center.I created and ODBC connection to the HDS real and historical databases. I then created queries for each bit ...
