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Zin.Karzazi
Level 10
Level 10
Member since ‎12-30-2005
‎08-18-2017
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  • 625 Posts
  • 29 Solutions
  • 51 Helpful votes Given
  • 340 Helpful votes Received
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User Activity

T

07-24-2009
test

Report on Unity user

06-25-2008
Hi,is there a way to generate a report about all users in Unity 4.0(4) who have a unity account but didnt activate their voicemail?A Report like :Subscriber->Account->Last Phone contact

Agent Cant login

09-28-2006
IPCC Enterprise 6.0CCM 4.0I have one Agent who cant login, after typing Login/InstrumentID and Password the Desktop Application is grayed out. I did the following to resolve this issue:1- Login with other user Account on the same PC: it did work.2- ...

loud IVR-Prompts

07-20-2006
Three customers complaning about a loud prompt when in IVR-Queue. Is there any option in Cisco IP-IVR to resolve this issue?thanks

Agents stuck in Not Ready

07-18-2006
IPCC Enterprise 6.0CCM 4.0Some calls comes in and when the agent go offhook using Cisco Desktop(actualy its a CTI-Application which we developed) the call is suddenly ended. The status of the Agent switchs to "Not Ready" and the Cisco Desktop stuck i...
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Community Statistics
Member Since ‎12-30-2005 02:58 AM
Date Last Visited ‎08-18-2017 03:55 AM
Posts 625
Total Helpful Votes Received 340