Our customer has an H323 gateway with 1 POTS line plugged into an FXO port. The POTS line will be used for 911 calls, but customer would also like to use it for SRST calls. Is there anyway to allow SRST calls on the line, but if a 911 call is made, t...

Over the summer, we replaced some 3548 and 2950 switches with 2960G switches. About a month ago, users started reporting that their Macintosh computers were experiencing dropped network connections and long logout times. There are no problems with Wi...

I'm trying to set up an RSPAN between two sites. The Main site and remote site are linked through a WAN connection provided by Time Warner. TW says the connection uses Q-in-Q tunneling between the 2 sites.I understand that for RSPAN to work, the remo...

We have two sites and at each site we have a voice gateway and a PRI. I want to set it up so that when the PRI at one site goes down, the call would be sent to the PRI at the other site. If that PRI is also down, then the call should go out the POTS ...

I'm running CUCM 6.1.2 and Unity Connection 2.1. Is it possible to configure a speed dial button so that the caller will go directly to the System Directory Handler rather than calling Unity Connection and then pressing 4?