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I have a certain group of users in one of my offices that are complaining about one of my autoattendants. They are stating that occasionally they call in and cannot dial an extension and have to wait to be transferred to an operator. This user group ...
Greetings allI am having a problem with Unity 4.0.5 throwing an HTTP 401.1 error when trying to access the Administration and Status Monitor web pages.Error is: HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.Internet Inf...
Greetings everyone!Here's my situation... I have an ICS7750 with an SPE310 blade running Unity 4.0.1. It is partnered with an Exchange 2000 server in domain 'A'. I need to migrate all of my users in domain 'A' to domain 'B' which is running Windows...
GreetingsIs there any way to view who (AC username) is logged in to the Attendant Console and who is online to receive calls? I have cases where call agents are either not logging in or not going online, and management wants to know who is not pulli...
Scenario:Unity does a supervised transfer to an extension that is busy. Call handler is setup to automatically place caller on hold. After the first 30 seconds, the caller is prompted to continue holding, leave a message or try a different extensio...
Nevermind. I will just use the new Port Status Monitor, watch all ports and dump to a log file for a few days. That should hopefully get me what I am looking for.thanksDennis
Try this, then:Download/obtain the ciscotsp.exe installer from your CCM installation. Place it in a folder on a test machine - for this purpose let's say C:\ciscoSince this TSP software is distributed via PackageForTheWeb, you can create an answer f...
I take it you are talking about doing dialing or call control via TAPI through Outlook? Is this your goal or is it something else you are referring to?Dennis
Just wanted to follow up - After removing the /3GB switch and rebooting, the server came back up fine with plenty of Free system PTEs, as expected. Also, the Administration and Status Monitor pages are working solidly.Hope this info helps someone in...
Yes - checked the event logs... they look pretty clean and no 7011 events. Here's something that might be interesting:This machine is running Windows 2003 Standard Edition. It is an HP DL380 G3 and has 3Gb memory in it. It also has the /3GB switch...
