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Does MCS7816I4-K9-CXA1 come with Agent seats? If it doesn't what's the part number for it's seats for Unified CCX Enhanced ?I coun't find any datasheets for this server, so i don't know what is included in server and what is it's compatibility.I want...
Hi,We have DS-C9124-0-K9 MDS 9124 4Gbps FC switch without SFPs, we have old "Agilent“ SFP Transceivers which we tried to put on DS-C9124-0-K9 but it's not suported.1. question is there a way to use Agilent SFP Transceivers Agilent SFP Transceivers ...
hi,i'm having trouble with CAD on UCCX 5.0 Enh.Agents have IP Communicator and CAD on their PCs. When they answer calls using CAD, no Call log is saved. CAD Reports save Statistics and State logs, but Call logs says <N/A>.Also, in Supervisor Desktop ...
hi,can someone help me with this issue.we have UCCX 5.0, and simple script that routes calls to CSQ with 4 agents.after prompt welcome messages is played, script can't route call to agents. Cisco Desktop Agent state turns to Reserved and Music on Hol...
hi,we have cucm-be running, and want to activate 5 seat CCX we got as part of the promotion.we have HP DL380G5 5150 2G EU Svr 3rd-party server with P/n: 417457-421 on which we want to deploy Contact Centar.Has anyone had an experience with activating...
deleting access point from my mobile phone helped.Now i'm registered to CUCM, but in Nokia Call Connector client there isn't Outgoing call number, although i put the DN on CUCM.Strange...
Hi pasimahone ,i didn resolve this,it's not lab environment,so i can't just restart it, maybe to restart some service.But i got phone to register on CUCM- problem is that phone wont download profile from it.
Hi syed_khalid_khursheed,I did, i reinstall the application also.I also force connection Connecting "SCCP profile" via "My Acces Point".Connection to CUCM is made, he is Registered with CUCM-BE, but he does not download its profile.
Hi,I have E71 and installed Nokia ICC Cisco 60 day trial version on it.I installed cmterm-nokia_s60_001-sccp.cop.sgn on our CUCM6.0.I configured Acces Point, SCCP profile, Internet phone.. and all of that on the phone by Nokia Eseries Deployment Guid...
