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HiI am installing on a single server for customer demo Email interaction manager 4.3.1 and get error at Master database Paramters, saying " invalid object name " MASTER..SYSDATABASES".I have installed SQL2K5 with SP3 and also SP2 for Win2k3. I have a...
HiI am trying to configure CX-500 with Cisco MDS 9216i as JBOD. The FC interface comes up but my HBA does not sees the disks and also not in the show flogi database.EMC Clariion cx-500 can be configured as JBOD or just Array only? MY HBA and FC port ...
HiI would like to migrate third party IP-IVR to CVP 7.0.2. Currently, it is integrated with CUCM 6.1.5 and ICM 7.5.2. Site has multiple gateways controlled by MGCP. I will be adding new VXML gateway. All the calls to contact center are routed via Rou...
Hi,I have remote vxml gateway with latency of 250ms for round trip. SRND says it must be less than 200ms. Is there way to deploy CVP in such senarios ? What are the limitations and any work around other than local CVP Call Servers/Many ThanksShahid
HiI want to develop application either with Call Studio or micro apps to do recording such as announcement in .wav format to update the script prompts.Any idea if I could achieve that with CVP , I dont has ASR/TTS platform.CheersShahid
Hi Nilesh,Is HA working between two ACEs?. Can you post ft config from adim context and also output from following commands.show ft peer statusshow ft group statusCheers
Hi Gavin,In Briged mode, clients and severs are part of same IP subnet but you bridge two different vlans i.e. client vlan 10 and server vlan 20. i.e. The same subnet 10.10.10.0/24 is used in both vlans. ACE uses ARP to track which VLANs contains wha...
Hi,Try changing Maximum actvity to pull from 3 (which is default to 10) for Default user group settings. Login in as partition administrator, pa and then go to Department, services, settings and user.Hope this helps.Cheers
Lets try this way:Make a call from Agent1 to Agent 2, answer the call and see on phone what codec is being used between two IP Phones.If that works,Lets move on to ICM, enable Display to Screen on CTIOS Server in the registery with regedit from 0 to ...
