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michael.manea1
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About michael.manea1
10-09-2017
michael.manea1
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01-26-2016
42
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Microsoft PowerBI with CUIC
Created by
michael.manea1
in
Unified Communications Infrastructure
06-26-2017
06-26-2017
Hello Community,since some weeks i'am working with Microsoft PowerBI for different Reports, the last...
Re: Social Miner - Chat notifications
Created by
michael.manea1
in
Contact Center
01-30-2017
01-30-2017
Hello Raulito,do you know what should be different in Version 11.5?Will the sound be louder or did y...
Re: Login Finesse return CF_INVALID_PARAMETER
Created by
michael.manea1
in
Contact Center
01-27-2017
01-27-2017
Hello Denise,we're also having this issue but our Agents using only Jabber.Do you have any idea what...
Re: Try out the new Cisco Spark Team Announcements Gadget!
Created by
michael.manea1
in
Collaboration Blogs
11-04-2016
11-04-2016
But how i can use Jabber instead of Spark?Can you maybe give me some more details? pm me
Re: UCCX 10.6 chat notification
Created by
michael.manea1
in
Contact Center
11-04-2016
11-04-2016
Hi Oleksii,i had a look at the link you posted, but to me honest i don't get it how to subscribe on ...
Re: Social Miner - Chat notifications
Created by
michael.manea1
in
Contact Center
11-04-2016
11-04-2016
Hello Nagendra,i just checked yesterday with the Finesse Chat Sound Alert, i think the sound to unim...
Re: Social Miner - Chat notifications
Created by
michael.manea1
in
Contact Center
11-03-2016
11-03-2016
Hello Nagendra,thank for your feedback, we're already planing an update to the newest UCCX version b...
Re: Social Miner - Chat notifications
Created by
michael.manea1
in
Contact Center
10-31-2016
10-31-2016
Someone any idea?
Re: UCCX 10.6 chat notification
Created by
michael.manea1
in
Contact Center
10-28-2016
10-28-2016
Hi Oleksii, how do i do that? Subscribe on uccx.api.agent ....?Sorry if this is a easy question.
Re: Try out the new Cisco Spark Team Announcements Gadget!
Created by
michael.manea1
in
Collaboration Blogs
10-28-2016
10-28-2016
Is there also a way to use Cisco Jabber for communication between Agent -> Supervisior?
Social Miner - Chat notifications
Created by
michael.manea1
in
Contact Center
10-27-2016
10-27-2016
Hello all,we're using the Social Miner for Chat since some days in Version 10.6.Unfortunately our Ag...
Deepak, thanks for your
Created by
michael.manea1
in
Contact Center
10-27-2016
10-27-2016
Deepak, thanks for your feedback and the link.Currently we're not able to update to 11.5 because it'...
Deepak,
Created by
michael.manea1
in
Contact Center
03-07-2016
03-07-2016
Deepak, our users told me, when they calling someone from their Jabber, not via Finesse, they willge...
Hi Deepak mehta,
Created by
michael.manea1
in
Contact Center
03-04-2016
03-04-2016
Hi Deepak mehta, have a look here maybe that's what you searching for: https://supportforums.cisco.c...
Finesse Window - Internet Explorer
Created by
michael.manea1
in
Contact Center
03-04-2016
03-04-2016
Hello all,some of our agents have the issue, when they have a outgoing call from their phone (not Fi...
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Public Statistics
Date Registered
01-26-2016
09:02 AM
Date Last Visited
10-09-2017
12:41 PM
Total Messages Posted
42
Helpful Votes Given To
User
Helpful Count
newtonr
5
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