michael.manea1

michael.manea1 · 06-26-2017

Hello Community,since some weeks i'am working with Microsoft PowerBI for different Reports, the last...

michael.manea1 · 01-30-2017

Hello Raulito,do you know what should be different in Version 11.5?Will the sound be louder or did y...

michael.manea1 · 01-27-2017

Hello Denise,we're also having this issue but our Agents using only Jabber.Do you have any idea what...

michael.manea1 · 11-04-2016

But how i can use Jabber instead of Spark?Can you maybe give me some more details? pm me

michael.manea1 · 11-04-2016

Hi Oleksii,i had a look at the link you posted, but to me honest i don't get it how to subscribe on ...

michael.manea1 · 11-04-2016

Hello Nagendra,i just checked yesterday with the Finesse Chat Sound Alert, i think the sound to unim...

michael.manea1 · 11-03-2016

Hello Nagendra,thank for your feedback, we're already planing an update to the newest UCCX version b...

michael.manea1 · 10-31-2016

Someone any idea?

michael.manea1 · 10-28-2016

Hi Oleksii, how do i do that? Subscribe on uccx.api.agent ....?Sorry if this is a easy question.

michael.manea1 · 10-28-2016

Is there also a way to use Cisco Jabber for communication between Agent -> Supervisior?

michael.manea1 · 10-27-2016

Hello all,we're using the Social Miner for Chat since some days in Version 10.6.Unfortunately our Ag...

michael.manea1 · 10-27-2016

Deepak, thanks for your feedback and the link.Currently we're not able to update to 11.5 because it'...

michael.manea1 · 03-07-2016

Deepak, our users told me, when they calling someone from their Jabber, not via Finesse, they willge...

michael.manea1 · 03-04-2016

Hi Deepak mehta, have a look here maybe that's what you searching for: https://supportforums.cisco.c...

michael.manea1 · 03-04-2016

Hello all,some of our agents have the issue, when they have a outgoing call from their phone (not Fi...

Microsoft PowerBI with CUIC