Hi, In UCCE 9.x CTI Server, we used CTI protocol version 9 for receive
the call begin/call connection clear event when the caller is
queued/disconnected in the queue. In UCCE 11.6 CTI Server, This
functionality is not working. we changed the CTI Protocol ...
Did a little birdie tell you that there is a UI refresh of the Finesse
desktop in 12.0? Are you worried that the custom gadget(s) that you
spent so many hours building will no longer work? Did you hear that
there will be agent to agent chat in this releas...
Involvio is now on the Cisco GPL with an annuity offering and available
for transactions by any Cisco sellers/resellers.Involvio is a Cisco
Webex Teams Integrator focused on the higher education market with an
innovative offering that addresses student en...
Hello All,Announcing the general availability of the new and improved
Context Service gadget for Finesse!The new journey gadget can be
deployed in a phased manner starting with one pilot team and expanding
to the rest.^ click to expand ^New features and c...
Local Measure is on Cisco's Global Price List and available for
transactions by any Cisco sellers/resellers.Local Measure provides a
retail and hospitality service that connects the front line staff to
customers and customer feedback. Local Measure combin...
It's not often that Cisco can claim Hollywood credit, but we can claim
something better - we are bringing Hollywood to life.Oblong Industries,
a Cisco solution partner, was founded by the man that Hollywood turns to
for envisioning the future of human com...
As a Webex developer, we want to give you advance notice of a key
functionality change with spark-admin and spark-compliance scopes.The
following authorization scopes are now deprecated and will no longer
work after August 15,
Building Cisco Webex Teams bots and integrations that need access to
behind-the-firewall resources is a challenge that regularly faces
developers building Webex applications for internal use. Webex API
events are delivered with an HTTP push model that req...
Hello,We are excited to announce that the 2.0.5 version of the Context
Service SDK is now available. This version of the Context Service SDK
features an updated object model. You can download the 2.0.5 version of
the Context Service SDK from the Context S...
We are excited to have such an amazing group of development partners
showcasing their solutions and platforms at Cisco Live! Orlando from
June 11th through June 14th. We are including a snapshot of our Webex
Teams API partners who will be attending.If you...
-- This post is co-authored by Chris Traganos, VP Product of M.io &
Frank Geck, Business Development Manager of Cisco --Sounds simple right?
In the last few years collaboration, specifically messaging and video
solutions have proliferated across both cons...
Following the rebranding of Cisco Spark to Cisco Webex Teams, all newly
created bots will now be given a domain of webex.bot. Existing bots,
which use the sparkbot.io domain, will remain unchanged until August 31,
2018. However if you, as a bot developer,...
How many times have you been on a conference call and people complain
they can't hear you?"You're breaking up!," "Is it your cellular
connection?," "Is it your headset?," "Is it your wireless
network?"Experiencing communication breakdowns like these are a...
I recently visited a tech company in Austin. Entered the lobby, checked
in, was told that my contact was running late, and was asked, could I
"please take a seat and wait?" "Okay, sure." After sitting down on a
modern-esque chair-you know, the kind you'd ...
My current call flow has a 3rd party gadget which is making a Siebel pop up happen and then write some data in to SQL DB using Web API. This gadget and web API is working fine on windows 8 server using Finesse 10.5 but when we migrated the sam...
Hi, using REM library how to switch to different camera/mic connected to laptop?
Use case is, i want to list all camera/mic devices connected to system and user should be able to choose to which camera user wants use it.
We're utilizing Cisco Web Communicator components from within chrome extension for several yearsAfter switching to SDK 11.8.2 it is observed that initialization of SDK takes awhile.What was found is:1. initialize() call leads to invocation of Cisco Web Co...