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HelloI have configured an audio Record - Set variable - Queue contact - Disconnect in WxCC to capture caller messages after official business hours; however, I do not know how to retrieve or listen to these messages. Could anyone offer some advice?I ...
I am trying to add an agent to PCCE I chose the site but in peripheral SET it gives to me NO item foundI have PS1 and PS2 working and about 60 agents in PS1 and 20 agents in PS2