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Problem no recording when agent using Jabber VPN Currently I'm facing issue where if CCX agent using VPN connection to office, recording is listed, but audio is silent. After deep troubleshooting by collecting several wiresharks and log, this is our ...
Hi,Currently I'm having problem that user cannot join to room with error Joining Meeting Failed when joining from web browser. We use CMS 2.3 with CMS Turn. When user joining from Cisco Meeting App, they able to join room normally.I attached 2 logs c...
Hi All,I want to create a scheduler to Cisco Nexus 7000, but I found several problem:1. Last Execution Status = Failed (75). Anyone know what Failed (75) means? I can't find it anywhere.Schedule Name : trial-job-------------------------------User Nam...
Hi,I have setup new ITSP with this configuration : CUCM -- CUBE -- ITSP (via internet)Credentials provided by ITSP is correct because when I tried on phonerlite, it's registered and I can make incoming and outgoing call. But when I test it on CUBE, I...
Hi,I need help about Enable SAML SSO options on CUC. Currently, that option is grayed out and I can't click it to Enable SAML SSO. It happens in CUC 11.5(SU11). Even after I export all metadata, it's still grayed out. What I have done in CUC is:- Mak...
Hi,Sorry to keep this thread hanging. So what I have done to solve this is issue is to do a workaround. ITSP installed a SIP Gateway device on my customer's site, so Cisco VG only configured with dial-peer to this new SIP Gateway. For SIP registratio...
Hi All,I already solve this issue. Turns out CMS 2.3.10 is not supported for newer or latest browser version. I tried to use Chrome version 70, and user can join meeting via that browser.Thank you for all replies. Regards
Hi,Thanks for pointing out that this is an outdated CMS version. I agree and maybe will put upgrade as our next task.1. On inbound rule, I tried to add 10.197.177.140 so incoming call can match to that rule. But the result is still same. User failed ...
Sorry, forgot to input scheduler configuration: scheduler logfile size 1024scheduler job name change-descconfigure terminalinterface Ethernet4/44description BERHASIL CRONJOBscheduler schedule name trial-jobjob name change-desctime daily 11:14
No username in credential line is actually my bad, I forgot to paste edited username which is abcdefgh. This username "abcdefgh" is what I got from ITSP. They provide us: number, auth.name, password, and public ip address as realm.I will try you sugg...
