In webex contact center, one of my users is unable to accept emails or chats. When she attempts it, the accept button just spins and eventually times out and she's put into RONA. The browser console shows an error (attached) with a reason of 'Partici...

I think there's a bug with the Customer Journey Analyzer. I've got a customer session record visualization that has an Average of Queue Duration column. I have set the format of this column to be H:MM:SS, which is working in the data, but in the tabl...

As of this morning, when trying to login to the OAuth Authorization URL on my contact center app, after entering my username, it is asking for a password instead of redirecting to Office365 for single sign on. My other webex app (not contact center) ...