cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
641
Views
0
Helpful
1
Replies

Customer Journey Analyzer summary format

ssinden
Level 1
Level 1

I think there's a bug with the Customer Journey Analyzer. I've got a customer session record visualization that has an Average of Queue Duration column. I have set the format of this column to be H:MM:SS, which is working in the data, but in the table summary at the bottom it is still showing as a number (milliseconds I think). 

Is there a way to control the number format in the table summary as well? I don't see it, and when I set this up originally I don't think it was needed. My users tell me this started about a month ago. 

1 Reply 1

kgroves42
Level 3
Level 3

Hello there seems to be a bug that is causing that. CSCwd93580 , Our Org is effected by this and the TAC engineer was not sure when a fix would be applied.