Can Unity be configured to accept voicemail messages only if the person leaving the message presses a phone button which would confirm that the message being left is complete. We don't want Unity to keep the message if someone hangs up or is disconne...

Can a Area have two ABR's connecting it back to the backbone area (area 0)?I have two core switches in area 0 and two distribution switches meshed up two the two core switches. The distribution switches will be part of area 0 and area 1 (ABR's). All ...

I received a call from an outside party that the caller ID came up only as “630”. This same person called someone else in the IT department and they were not there, so Unity answered the call and took a message. When the person retrieved the messag...

Is there any way to make an added background to the 7970 the default so that you do not have to select the background in the user settings?Thanks,Scott

I'm currently in the process of integrating Callmanager 4.1 with an Avaya G3 via an MGCP gateway with a PRI configured for QSIG. I'm able to dial 4 digits between the two systems, I'm able to dial local calls from the IP phones out through the PBX's ...