Hello, We have acknowledged the post and we will provide you assistance. Kindly share the below details to my Private Message (PM) to proceed further: Company Name:CCO ID:Contract Number:PIDs of the devices Thanks and Regards, Azhan Shakil Khan

Hi, I am the in-charge of this post and I will be assisting you on this issue.Could you please provide the following details in PM (private message) so that we can proceed further on the issue : Company Name Customer Name Customer Email AddressCustom...

Hi, We are working on the issue and will get back to you with an update. Regards, Azhan Shakil Khan

Hi, This post has been acknowledged by us. Kindly share us below details over a private message (PM). Company name: CCOID: CSPC ID: Collector version: PID's of the devices in which serial numbers are not visible.Best Regards, Azhan Shakil Khan

Hi Tareq, Please let us know if the issue still persists after the upgrade.