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Hello All.I have been working on installing the CCMP component for my 8.0 lab and it is giving me a bit of trouble.Previously, I had installed CCMP 7.5 which was functioning except with the ConAPI component not 100%Now after a complete reinstall...
Hello all,I just got word that we are going to be migrating our AD environment to 2008, has anyone done the same for ICM 7.5 or 8.0?Based of the staging guide it doesn't support 2008,Here is what ICM supports for AD according to the staging guides:- ...
Hello all,I have build a new application and since early last week the value of "Skillgroup.loggedOn" is equalling zero no matter if the agents are NR or R.I am running CAD 7.2.3 and ICM 7.5.5 and other applications are running without issues. Best r...
Has anyone tried to changed the codec from G.711 to G.729 or vise versa via the registry entry:HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CVP\Customer\Voice Browser\Config\Codec "g711Ulaw64k"If not, can someone that is running G.729 on CVP send ...
Hello.I am having an issue adding hosts to the vNDS.The issue started after I removed the two original blade servers, brought 1000v up on the new blade server, completely rebuilt to two original blades and added them to the new cluster. Now that I ha...
Has anyone rebuilt ther Operations Console during business hours? I need to rebuild mine but an not certain if it will disrupt the call servers.best regards,
Hello Kris,I am using the same domain username and password for logins. I have tested using SQL Management Studio and everything worked fine and that is why I posted here. The logging for CCMP doesn't seem to help either.Any other suggestions?Best re...