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You can restart the CDR services without CLI access - it's done using the Unified Serviceability section of CUCM.It's not uncommon for these services to need to be reset, but I would not expect it to need restarting every two weeks. It could be that...
Take a look at the VoIP Detective Webex reporting. The team report is designed to do exactly what you are looking for - email a report of select users / numbers at a set schedule.
1. An abandoned call (not answered) is not necessarily an error. You'll generally see an origCause_value of 16 and a duration of 02. Generally you'll get a ‘1’ => ‘Unallocated (unassigned) number’ if they call an invalid number.3. I'm not really sur...
End users can pull their own call reports using the third party call reporting tool VoIP Detective. There is a free version, as well as a more robust paid version. Managers and admins have more reports available, but at a minimum end users can repo...
You want a "developer sandbox". You won't get PSTN access, but you can test out calling within the sandbox, i.e. one endpoint to another. From there you can play with the APIs and to quite a bit of testing and development.I believe this is the link...
