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End users can pull their own call reports using the third party call reporting tool VoIP Detective. There is a free version, as well as a more robust paid version. Managers and admins have more reports available, but at a minimum end users can repo...
You want a "developer sandbox". You won't get PSTN access, but you can test out calling within the sandbox, i.e. one endpoint to another. From there you can play with the APIs and to quite a bit of testing and development.I believe this is the link...
It sounds like you recorded what you want the greeting to be as the "recorded name".The default greeting is "Sorry <recorded name> is not available..."You just need to go back and re-record. The recorded name should just be the name of the call hand...
According to the Global Service Status there are no issues with Webex Calling (although there are issues with Webex Contact Center).https://status.webex.com/commercial/status?lang=en_US