Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,
The Cisco URL = https://developer.webex-cx.com/documentation/search/v1/search-tasks has an online API test utility. I was able to create a GraphQL query (See below) and get a reply with some data. At the end of the reply there is a "hasNextP...
Hello,
Can anyone confirm that CVP custom elements would support a custom REST element that concurrently plays an audio prompt to the caller at the same time that it is excuting the REST API Lookup? I did not see where the built-in REST element had t...
I need some direction on how to tell if an IP phone (7940/7960) in a CCM 4.x environment is Idle or busy. Does AXL to CCM or IP Phone Web support a query request of this type? I found that on CME/SRST there is an XML command ComplexType IsgetExtens...
Hi Arunabh,
Thank you for your reply.
The below query works except when I use "pagination" parameter with the below error:
ERROR: "description": "Invalid pagination cursor value for task' request. Cursor value order should be same as group by fie...
Hi Khorram1998,
Thank you for your reply. Unfortunately, it is not working for me.
Here is my endCursor value after the first query runs = "endCursor": "owner.name=poc10 user3::owner.id=87436b06-1476-4cf0-b1b5-a86bb3c11a4a" --- so I tried put the va...
Alberto, Did you every get this to work as I have a customer with the same issue?
Hi Deepak,
thanks for your answer.
"Auto-answer with Headset" is not an option, we want to avoid that if the users call directly to agent's extension (p.e. blind tr...