We would like to be able to dial a 5 digit extension and forward it to a 800# via a translation pattern. The problem we are having is we don't want our users to know the call is being forwarded off-net. We currently are blocking the Caller ID via the...

I have CCM6.1(2) setup in a lab w/ a Intercluster trunk connecting to our Production 4.2(3)environment. I can place calls back and forth between the two clusters over the ICT so the trunk is working, but I cannot place calls from the lab to PSTN via...

I currently have CCM6.1 setup in a lab using VMWARE. I have 2 phones setup and registered to Call Manager. I have 1 CSS and 1 Partition. Both phones are part of the CSS. The phone DN's are 5001 and 5002 and are assigned to the same partition. When I ...

When checking the box to disable the speaker phone function of our 7961G phones, the softkeys become dark grey and we get the error "That key is not active here" when pressing the key. Is this by design or a bug? I assume if this is by function it is...

I am configuring a site to have 2 4507's running HSRP and would like to connect the 3745 to both switches. I also have a 1721 that connects to a dsl line for backup wan purposes that I run HSRP between it and the 3745. How would I go about configurin...