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I ran into this one as well and will share my findings.If you run: C:\Windows\System32\rasphone.exeAnd then select properties / security, you will see a checkbox for PAP
I had similar problems and by using this guide (last section under "Reinstall the Windows driver") seemed to get it to work:Troubleshoot Cisco Headset 5XX Series - CiscoI now got the microphone back as a device but I still had no sound and couldn't e...