Hello,I'm runnning BARS 4.0.6 and get the following error every night when backing up CER:[Error] Failed to copy \\xxx.xxx.xxx.xxx\C$\Program Files\Cisco Systems\Ciscoer\Callhistory\Callrecords00015.Csv. File not copied to destination folder. Accordi...

Unity 3.1(5)I have a periodic issue where messages do not get delivered to the correct mailbox. instead they are delivered to an administrator's group mailbox. Does anyone know what would cause a VM to not get delivered correctly and how to go ab...

Hello,Does anyone know of a good way around N/A directory assistance? Is there an XML app that can be accessed from the phone? Are there any companies that will allow you to subscribe to a service where DA can be hosted in house and updates downl...

Does anyone know if there is a way in CCM to redirect a dialed call to a service? What I'm trying to do is if a caller dials 411, redirect them to a web based tool rather than paying for directory assistance through the telcos. Any ideas? Is th...

Is there a way to allow certain users to install a phone service but restrict it from other users?Thanks, Glenn