Casey, If you have verified the device configs/firewalls and ACL's for end to end SNMP communication from the Collector to the network devices can you double check the SNMP credentials configured in the Cisco collector to make sure there wasn't a space accidentally added to the end of the community string? Thanks, Taylor ... View more

From /opt/LCM/tmp run the following commands in order. #Unzip sp-30.1.0-0-0-lnx64-package.zip #nohup /opt/LCM/bin/lcmagent-apply.tcl SP /opt/LCM/tmp/ sp-30.1.0-0-0-lnx64.zip & ... View more

Can you post the output of the following from root? #cd /opt/LCM/tmp #ls -alrth ... View more

Please see the link below to proceed with the manual upgrade from the CLI https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Upgrade-Guide.pdf ... View more

Hello,    Do you have access to the admin CLI account?    Thanks,    Taylor ... View more

Hi,    There is a way to deploy an ISO over an existing VM, but the new collector will still be a fresh install, meaning there will be no data saved from the pre-existing collector. I hope this helps!   Thanks,    Taylor  ... View more

Hi, The workaround I provide via private message works on 2.7.4 and later. Any version prior will need to have the admin GUI password changed via the collector database. Currently, I believe it would be easier for you to deploy a new 2.8 VM. Please see the download link below: https://software.cisco.com/download/home/286312935/type/286312958/release/2.8 Thanks, Taylor ... View more

Hello, I sent you a private message with a potential workaround. thanks, Taylor ... View more

Please provide the following commands from the CLI user collectorlogin: tailf /opt/LCM/logs/install tailf /opt/LCM/logs/apply thanks, Taylor ... View more

In that case, it would be best to run the following command from root: #service cspc restart This will clear all of the jobs. Thanks! ... View more

Hello, Has the discovery job in question been scheduled? Thanks, ... View more

Hello, SNMP version 2 or 3? Thanks, Taylor ... View more