Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi All,I'll try to add a DN associated with CTI port in a line group, but it seems to be not possible.Is someone know if it works or know an alternative solution? I'm on CUCM 7.5.Thanks
Hi all,I try to use a new moh. So when I upload the file, I see in the list of "Music On Hold Audio File Management":File nameLengthFile StatusSampleAudioSource5 min 38 secIn UseSilenceAudioSource0 min 30 secTranslation Completemymoh0 min 0 secOpenin...
Hi all,I install the French locale installer on Unity Connection 8.5. When i turn the default language in generals settings, i'm unable to leave a message, the system said it can't treat the action.Help Me please!
Hi all,I try to configure Unity Connection 8.5. All is OK, I can call Mail Box, configure it, etc.But when people leave a message, the message is not store. And if i don't speak after the message that i want to leave, the operator say that the system...
Hi all,I have a CUCM 8.5.1 and phone 69XX 9.1.1.2 in sccp. I try to use srst with a voice gateway 2951 v15.1.3.I configure the SRST on the CUCM and assign it to the device pool of my phone. But when I check on the phone (or on the web page on the pho...
Hi Vladimir,I had to use the external directory of Aastra Nexpan to display the name on Aastra phone. I was not able to use the name from the qsig frames...
Ok thank you. But the DN is not available. I can't find it, but it exists because I can find it in Device>Phone or in Call routing>Directory NumberSo I think It's not possible to use a cti port in a line group. I hope there is an alternative solution...
Hi anchoudh,A DN is already added on the CTI Port.The problem is when I want to add the DN to a line group.I go to Call Routing> Route/Hunt > Line Group, I choose the line group, and I can't find the DN in the list of available ones.
Hi all,I try to convert the original mp3 file with another wav converter, and it works now!So, be careful if you use the software "Switch Sound File Converter" to turn you mp3 files into wav.Thanks all for your help.
