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Hello, I use mediasense API 11.5.My finesse user can't get session infos of his team by request query API getSessionBySessionId.here is code:1. signIn a finesse user:var request = require("request");var options = { method: 'POST',url: 'https://frbzni...
Hello, I use mediasense API 11.5. I want a agent user can send the info of agent(like agentId, extension,last Name...) and start/end recroding info to mediasense, so that the supervisor can listen and get all of this info. I see in the gadget of mdia...
Hello I use mediasense api 11.5.In the subscribeToEvents API, I don't understand how to set the parameter "subscriptionUri ". My web server is 172.22.1.115:8080. With this server I send request to mediasense. So I should use http://172.22.1.115:8080/...
Hello, I use mediasense platform 11.5. When a agent is called in the finesse desktop , I can see the info of agent, like agentID, agentDisplay from active call of the cisco mediasense platform. But when the same agent is called from our own finesse ...
Hello we use cucm 11.5.When I want to get a deviceName with the request "DeviceQuery", I have a error code "10": DB query error:policy violation:'7131002' is not authorized to authenticate by proxy.I have added the Standard Extension Mobility (EM) Au...
The postman is just for testing.To query Extension Mobility information, the real codes like this: var request = require("request");var options = { method: 'POST',url: 'http://172.22.1.99:8080/emservice/EMServiceServlet',headers:{ 'Content-Type': 'ap...
Thank you. When I try with postman and pidgin, I can have all notifications. And now I see where is my problem.
Another question, in the action transfer_sst, I can get 3 notifications from dialog node:
{associatedDialogUri: "", fromAddress: "7133794"...