Dears, I'm encountering an issue while attempting to configure simultaneous ring settings in Control Hub. My goal is to have calls forwarded to a user's voicemail if the target destination or the user doesn't answer the call within three rings. Here'...

Hi,  I'm having trouble finding the option to enable call recording for Workspaces. A customer of mine has Imagicle call recording enabled for users in the Control Hub. They recently purchased Workspace licenses and configured them in the CH. However...

Hi All, In UCCX, I had the option to record a greeting (xml doc and prompt management script) and incorporate the newly recorded greeting into my primary call flow for emergency or daily messages. Unfortunately, I couldn't find a similar function in ...