Hello, I want to trigger the "Park" SoftKey on a Cisco phone via a SIP message. The reason for this is that I want to initiate parking through the Cisco phone to the PBX, rather than directly on the PBX, because the Cisco phone wouldn't be aware of t...

Hi everyone,I’m experiencing an issue with my Cisco 8851 IP phone running SIP firmware version 14.3.1.Here’s the scenario:I’m in an active call with participant A.I press the Conference button, which automatically puts the current call on hold.I then...

Hello everyone,I am encountering the following error message when attempting to install COP files on my Cisco Unified Communications Manager (CUCM) Version 14.0.1.11900-132:Name does not match any filter patternSystem Environment:CUCM Version: 14.0.1...

Hello, how can I configure CUCM 14 so that I hear MOH in the Hunt Pilot instead of the initial prompt? The reason is that the initial prompt is played in full until the hunt group is notified. Once the Cisco phone signals, the participant hears a dia...

Hello, I am using a Cisco IP Phone 8851 with Multiplatform 12.0.7 and have connected a CP-8800 Audio (VID 01) to it. The KEM keeps rebooting as soon as it is recognized. When this happens, Unit 1 and Unit 2, as well as the buttons for Level 1 and Lev...