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One of our customers is using a Cisco Solution and has raised a query with me on CUIC. There appears to be different reports if you use CUIC in English US and English UK e.g.
· English US – offers an Agent All Fields Report and a CSQ All ...
Hi,I have a customer whose Voice architecture is very distributed. All of its sites are running an individual local voice network with some running on BE 3K, 5K, individual Call manager on 7825 and rest sites on PBXs.Now customer is looking to standa...
I am preparing a solution for a client...I am offering them BE7K as it would give me C240 server at less cost..ONly applications requested are CUCM, CUC and presence. They also have request Webex solution on-premise. Is it possible to CWMS coreside a...
Hi Deepak,
Thanks for replying. Plz see attached file. We have some extra default reports when I select English-US , which also system default language, but when I select English-UK I am not able to see those report definitions. Below is the UCCX ve...
Hi abd88elhak,I am facing same issue. I checked TSP it is installed properly. Roles to Application user also given properly and device added to this user. But still same issue.Were you able to find solution to the problem.ThanksVarun
Hi Srini,Yes you are right, we are actually looking to install a fresh server/application and then migrate the users and their licenses onto the new server. Upgrade of existing systems is completely ruled out.So what I understand we can migrate the l...
Hi Srini,Thanks for your reply. I read through the PPTs and found below one linner there"Customers with UCSS may upgrade to 9.1 or above at no cost via their subscription and still qualify for Collaborate Now discounts "Is it true that if a customer ...
Hi Srini,Many Thanks for your reply ...Can you please also suggest what type of VMware license we need to order? With BE7K bundle only Hyperviser is included which i believe would not be able to support CWMS.
