Hello everyone - we have a use case/workflow where our Central Security Operations Center has to conference in 911 dispatch onto an on-going call.The dispatcher presses the Conference Key to initiate the conference, they dial 911 and the phone enters...

Hi everyone - thank you in advance for any input.I've just completed establishing an SBC with a leg to WebEx Calling and another to Teams calling. One of the main reasons for the SBC is to preserve internal Caller ID between the two platforms as iden...

Scenario:We have a RingCentral hotline ringing multiple cell phones - we are now adding landlines from our Call Manager infrastructure and some members have Mobility/SingleNumberReach enabled. They are reporting that the leading '99' we have prefixed...