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Hello everyone - we have a use case/workflow where our Central Security Operations Center has to conference in 911 dispatch onto an on-going call.The dispatcher presses the Conference Key to initiate the conference, they dial 911 and the phone enters...
Hello - our company is moving our Security Operations Center from Teams to WebEx Calling. The remainder of the company will remain on Teams but it is important to preserve internal Caller ID so that when our SOC receives calls, they know who they are...
Hi everyone - thank you in advance for any input.I've just completed establishing an SBC with a leg to WebEx Calling and another to Teams calling. One of the main reasons for the SBC is to preserve internal Caller ID between the two platforms as iden...
Scenario:We have a RingCentral hotline ringing multiple cell phones - we are now adding landlines from our Call Manager infrastructure and some members have Mobility/SingleNumberReach enabled. They are reporting that the leading '99' we have prefixed...
Hope everyone is doing well, any feedback is appreciated. Scenario:New office in the country of Chile will be receiving a couple of 8851 phones that are to register over the internet (MRA/Expressway) as the office will not be getting a network router...
Thanks Jonathan - that is quite a workaround! I may have to explore that, for now we are working with our sales rep to submit a business use-case to Cisco to see if they can disable the button lock for us. They state it may be possible with certain l...
UPDATEI've made a major breakthrough by applying the changes to the dial-peer inbound from teams vs Outbound to WebEx. This allowed the SIP URI (full email address to come through to WebEx).voice class sip-profiles 290rule 10 request REFER sip-header...
Thanks Jaime - would that be 150ms to the CUCM-Subscriber? (In my situation there is an additional 20ms from Expressway to CUCM).Phone----(190ms)---> Collab-Edge ---(20ms)--->CallManagerIt would seem we are way above any-kind of 150ms Threshold.Voice...
I may have stumbled into a fix for this; posting for others to reference.
The primary dial-peer for CUCM call leg was configured as you see below:
dial-peer voice 1001 voip
description ** Outbound call leg to UCM **
preference 1
destination-patte...
