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Talha Anjum
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Level 1
Member since ‎10-02-2015
‎09-01-2021
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  • 28 Posts
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EM Issue in Uccx Finesse

12-15-2015
Hello Everyone  I am facing issue regarding Extension Mobility in Uccx Finesse 10.x Let me try to explain what exactly issue is. We have an Device profile which is associated with RMCM user, when we login extension mobility in IP-Phone1, and then lo...

Unable To capture Live Monitoring on AQM 10.5

12-03-2015
Dear All,I have created the user with Supervisor priviliges in QM, I can see the test agent taking calls, when I click on the Live Monitoring tab the gives an message which is attached.After getting the attached error, the agents call goes on Hold. I...

Finesse Connection Lost

12-03-2015
Hello Everyone, Platform: UCCX 10.x I am facing connection lost issue again and again (snapshot attached) in finesse . I think this is a network issue .can anyone help how can i proof this with logs, I have collected UCCX engine logs, cisco finess...

Finesse Certificate Issue

12-02-2015
Hello Everyone, I have done deployment of Finesse Email feature , we are using UCCX 10.6 with Social Miner 10.6 & Exchange 2010. That issus i am facing is certificate on some PC browser it is working file but facing issue on most browser. Error is ...

Call Variables not showing in Finesse UCCX 10.6

12-01-2015
Hello,   i have uccx 10.6 and in finesse i am unable to see default call variables in finesse. but i can see them in CAD. below is the snapshot...   how i can get these call variables in finesse also. actually customer is migrating from CAD to Finess...
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Member Since ‎10-02-2015 12:12 PM
Date Last Visited ‎09-01-2021 12:05 AM
Posts 28
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