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After testing it in multiple different CCE version it looks like I found a bug on the Media Dialog on the Finesse API. I tested with CCE version 11.6 and 12.0 and also did the same on a dCLoud PCCE 12.0 environment.The startTime and the stateChangeTi...
There are two possible reasons:in the xml are two role sections: an Agent section and a Supervisor section. Is it possible that you changed the wrong one? Under Team Ressources you can override the Desktop Layout for every team. Maybe you have overwr...
You can do that with a java applet, have a look at the ThickClientScreenPopSample Gadget under Finesse sample gadgets for an example. Or you could write a small application that receives web requests and opens then the command window. But for that yo...
Hi BagusYes of course. But this has nothing to do with Finesse. Modern browser will block mixed content for security reasons. But you can configure them to allow this. Just google for the browser you use and mixed content and you can find a lot of ma...
