I am running IPCC Enterprise 7.0. ICM7.0, CAD7.0,CTIOS 7.0, CCM4.1(3)IP-IVR4.0(3) When I go into Desktop Admin I configured the agent interface to include the Outbound Option toolbar.I also checked the check box next to the direct preview mode. Every...

Hello - My customer environment is Cisco Unity 3.1.5, Ex2k , Unified Messaging (200 Users 12 sessions) and use McAfee NetShield 4.5Since NetShield for NT4.5(EOL:End of Life,http://www.networkassociates.com/us/products/mcafee/end_of_life.htm#netshield...

What antivirus software is certified for the ICM5.0? Does anyone have a link to this information? Thanks.

Hello - My customer environment is Cisco Unity 3.1.5, Ex2k , Unified Messaging (200 Users 12 sessions) Total Users in AD Domain: 1200 usersSince they are using 'Cisco Unity Import Tool', they can only import users by specifying User Domain(ex ABC.co...

What is the default password for Cisco Unity Installer Account and would it be possible to change the password form AD.Thanks.