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Currently I have the workday hours set to 8-5pm, with weekends closed. I would like to add unique open hours for Sat and Sun. Any ideas on how to best implement greatly appreciated!
Hello,I use 9200 switches in my environment and am interested in obtaining the power draw of certain PoE devices on specific interfaces. What is the OID to use for that?
Hello,I am currently working on a call script for call center. What I am try to accomplish an If condition where if no agents logged into a sub-queue, then the caller is placed into the main call queue. I don't know why when I run the debug, it hit...
I tested this script today in production, given that I kept the weekday schedule intact and simply added Sat and Sun Open Hours schedule. When I attempted to call the line today, a weekday, it gave a basic error that call cannot be completed due to ...
