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Hello,I use 9200 switches in my environment and am interested in obtaining the power draw of certain PoE devices on specific interfaces. What is the OID to use for that?
Hello,I am currently working on a call script for call center. What I am try to accomplish an If condition where if no agents logged into a sub-queue, then the caller is placed into the main call queue. I don't know why when I run the debug, it hit...
CSQ1 is variable and dependent if any of those agents with specialty skill are logged in. If there are none logged in for that specialty queue, desired outcome that it would be captured by the main call queue agents. Instead its being routed to the...
There is a mailbox associated with the extension. The call is being sent to the mailbox even though the main call queue still has agents logged in, which is an undesirable outcome.
