I tried to use agents/statistics from the contact center but unfortunately the organisation isn't whitelisted. Is there a way to get that same data from webex for developers?
I am trying to use /v1/agents/statistics but if i use the orgId (1) attached to my access token it can't find the agent but if i use the organization's orgId (2) returned by /v1/organizations or /v1/organizations/{orgId (1)} i don't have access. How ...
Basically I want to know how many calls each of them are taking, missing etc but can't find a way to do it without setting up an integration for each of their accounts and using call history. Any ideas of how to achieve this?
It is the same as the one in my authentication token after the "_" which i do have access to but returns "Error while finding tenantId for orgId". I'm guessing there's 2 different orgIds being stored and used for the company as my auth token one is i...
