You will have to implement you own datastore for storing which calls are in you callback queue (And ...

The HTTP triggers could work like this: From Cluster A you make a HTTP request to a HTTP trigger on ...

Hey Jammy. Im using Matrix XMPP in c# - It is possible to get a trial license for that.https://www.a...

The Demo License is a full feature license (Limited days) - so no restrictions there.. As @Roger Kal...

When you say 2 region with they own contact centers - are you then meaning 2 ccx clusters ? If so th...

@Omar Deen It an CCX with CCP - not ECE

Hey Justin. From the picture you have attach i can see that the "Non-voice state control" is missing...

Sorry - not a height problem... Then my solution is wrong

Hey Benjamin. Try to change gadgets.window.adjustHeight(); to gadgets.window.adjustHeight("700"); on...

Hey. Have you looked at Webex Experience Managemt :Solution Design Guide for Cisco Unified Contact C...

Hey ryan. I have had the same problem when posting JSON, so i have actually made a middelware compon...

We are only using it for link collections so the agent have these when they are sitting i Finesse. I...

Maybee this will help you : The above diagram shows the relationships between the various components...

@bill.king1 - Yes it the same for UCCX