Hi all,We're running Cisco IM and Presence 14 integrated with CUCM 14Users are reporting intermittent issues with presence status not updating correctly across devices,for example, when someone is on a call, their status sometimes still shows as "Ava...

i want to re-install my cucm with DRS backup (re-build it)i know ip + hostname must be same on new cucm..what other things i must get from old cucm ?