I Have an issue with a user in Webex that has call forward unanswered and every month the configuration is back to "No Call Forwarding" which frustrated the customer.
Is there a timeout for such features that reverts back to default ? maybe some chan...
We're using a third party system that gives agents their wallboard and agent capabilities.
That service uses API to connect to UCCX, ever since we upgraded the server, that service no longer works and only able to use Finesse for everyday use.
Were t...
Hey fellas,
I'm currently in the middle of migrating a customer from UC environment version 9 to version 15.
I'm having an issue finding the correct combination for browsers and java versions to download greeting wav files from cisco unity....
The bu...
They customer is unclear about this, they said it happens every month (don't know the exact days) because its not that easy to notice this change has happened, is there a way for a User/Admin to look at configuration logs ? or only done by cisco tac ...
Its in Webex Calling and the user have Cisco 8851 associated to them, the configuration is done remotely through the Control Hub to their User "Forward calls when unanswered" to an internal device.
turns out the 3rd Party server died a week before the upgrade, it continued to have network services on so it looked alive but nothing worked on there beside networking, they have yet to restore the server so we dont actually know if thats the only i...
Yes i installed the ES06 cop file, turns out the 3rd Party server died a week before the upgrade, it continued to have network services on so it looked alive but nothing worked on there beside networking, they have yet to restore the server so we don...
Unfortunately i don't, at this customer we have two environments. A Dev environment for testing and the Production.
Production is still in 12.5.1 SU1 and the Dev has been upgraded to 12.5.1 SU3, no other customer of ours use that Third party service....
