About ronfiander

ronfiander · 10-23-2012

I know the version is really old, but since this product has gone end of support it's a little trick...

ronfiander · 09-20-2012

Went through PDI and they were able to help me out, below was the information they provided (Cheers!...

ronfiander · 09-18-2012

Anyone know of a third party UCCX probe that can be used to report back things like Call Abandonment...

ronfiander · 09-14-2012

Hey Guys,I have a client who recently upgraded their Exchange environment from 2003 to 2010, and Con...

ronfiander · 08-02-2012

I'm trying to find documentation specifically for this upgrade, not so much what is required for Exc...

ronfiander · 07-09-2012

Mubashshir,What you recommended above proved to work correctly, so we issued an RMA on the remote an...

ronfiander · 06-18-2012

Mubashshir,The reason I opened the thread was "The concern for the client is that the camera/codec i...

ronfiander · 06-18-2012

So to further this I decided to RMA the camera because the customer added that it stays on constantl...

ronfiander · 06-11-2012

Good Day,I have a client with a SX20 Codec with a CTS-PHD-1080P12XS in one location, and in the othe...

ronfiander · 05-01-2012

Hi Guys,I need to know if it’s possible to warn a caller prior to leaving a message that the mailbox...

ronfiander · 05-01-2012

I'm still waiting on the customer configuring the CAD traces, hopefully soon we will have some trace...

ronfiander · 04-19-2012

So with help from TAC we were able to figure this one out.In the case above it would seem that it wa...

ronfiander · 04-19-2012

Anand,It will be the same phone, user and network connection so hopefully we can find out if this is...

ronfiander · 04-19-2012

Restarted BIPPA and this has made no difference, so we are moving on to trying the CAD software, and...

ronfiander · 04-17-2012

Hi Anand,I got a window for a restart of the service tonight, so I'll give that a shot and update to...

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