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Member since ‎01-31-2007

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  • 48 Posts
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  • 4 Helpful votes Given
  • 10 Helpful votes Received
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CUCM 7.1.3   MGCP Gatways.  All calls coming into campus from PSTN first touch the CUCM.  If the extension caller is trying to reach is not on the CUCM, but on the old Rolm 9751, call is routed over another MGCP PRI to the Rolm System.  PSTN > CUCM P...
We are doing a very slow migration from a Rolm 9751 to a CISCO CUCM (7.1.5).  We also have Unity 7.1.5 and even UCCX.  The migration is done as budget allows, therefore we're trying to keep costs as reasonable as possible.  Many departments have old ...
We upgraded to UCCX and installed 8.5 Agents.When anyone attempts to log into the Agent application, it hits "Initializing Agent Monitoring" and sits there for a full 3 minutes.  We see it on all our agents (not many - under 10) and it...
We have a hunt group/line (helpdesk) set up to Broadcast to a number of cisco telephones.  On RNA/all Busy it use to drop out to a Unity mailbox (helpdesk greeting).  We'd like to be able to redirect after hours callers to an On-Call mailbox (on call...
We've seen some noise issues on calls on our CUCM.  We have 3 PRI/T1 with our service provide Paetec.  And 2 PRI and 1 T1 set up between our Rolm 9751 and CUCM.  All PRI/T1 have high numbers of Total Rx RPT lost pkts (over 4 billions each) when looki...
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Member Since ‎01-31-2007 07:15 AM
Date Last Visited ‎10-09-2017 12:17 PM
Posts 48
Total Helpful Votes Received 10
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